SMS Text Messaging Terms & Conditions
Fire Over Water Acupuncture PLLC
Program Overview
By providing your mobile phone number to Fire Over Water Acupuncture PLLC, you consent to receive text messages (SMS/MMS) for the following purposes:
Appointment confirmations and reminders
Schedule changes or cancellations
Treatment follow-up and care instructions
Wellness tips and fertility health information
Practice updates and announcements
Responses to your inquiries
Consent to Receive Messages
By opting in to our text messaging program, you expressly consent to receive automated and non-automated text messages from Fire Over Water Acupuncture PLLC at the mobile number you provided. Consent is not a condition of purchasing any goods or services from our practice.
Message Frequency
Message frequency varies based on your treatment schedule and communication preferences. You may receive approximately 2-10 messages per month, with potential increases during active treatment cycles or around scheduled appointments.
Cost and Charges
Standard message and data rates may apply based on your mobile carrier's plan. Fire Over Water Acupuncture PLLC does not charge for text messages, but your carrier may. Please check with your mobile service provider for details on your specific plan.
Opt-Out Instructions
You may opt out of receiving text messages at any time by:
Replying STOP to any text message from our practice
Contacting our office directly at 646-627-4509
Emailing us at hello@fireoverwater.com
After opting out, you will receive one final confirmation message. You may continue to receive important administrative messages related to existing appointments.
Help and Support
For assistance with our text messaging program, reply HELP to any message or contact us:
Phone: 646-627-4509
Email: hello@fireoverwater.com
Address: 125 West 72nd St, 3FNY, NY 10023
Office Hours: Monday through Saturday 9-6pm
Supported Carriers
Our text messaging service is available on all major U.S. wireless carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier limitations and network availability.
Privacy and Data Protection
Your mobile phone number and text message interactions are protected under our Privacy Policy. We do not sell, rent, or share your personal information with third parties for marketing purposes. Message content may include protected health information (PHI) and is subject to HIPAA regulations.
View our complete Privacy Policy at: https://fireoverwater.com/disclaimer
Terms Modifications
Fire Over Water Acupuncture PLLC reserves the right to modify these SMS Terms & Conditions at any time. We will notify you of material changes via text message or email. Continued participation in our text messaging program after modifications constitutes acceptance of the updated terms.
Patient Responsibilities
You agree to:
Provide an accurate mobile phone number
Update us if your number changes
Maintain a device capable of receiving SMS messages
Notify us if you no longer wish to receive messages
Medical Disclaimer
Text messages are intended for appointment coordination and general wellness information only. SMS communication should not be used for medical emergencies or urgent medical concerns. For emergencies, call 911. For urgent medical concerns, contact our office directly by phone.
Questions or Concerns
If you have questions about our text messaging program or these terms, please contact us:
Fire Over Water Acupuncture PLLC
646-627-4509
hello@fireoverwater.com
www.fireoverwater.com
Effective Date: December 2023